Cookies Statement | Hope & House

How Do Hope & House Use Cookies and what are they?

Cookies are small text files that are stored within your internet browser by the websites that you visit. Like many other websites, Hope & House places cookies on your device to understand more about your visit to help us to enhance your shopping experience at Hope & House.

Cookies are used for various aspects of functionality such as keeping track of what items are in your shopping bag, saving your preferences and learning more about how you arrived at our website.

Cookie Types:

1. Essential Cookies

Hope & House needs essential cookies in order to function and if they are not accepted by you, parts of the Hope & House website won’t perform as it should. Examples of where essential cookies are used include: storing how many items are in your basket and to identify when you are signed in.

2. Third Party Cookies

We allow carefully-selected third parties to set cookies during your visit to Hope & House. These organisations provide us with information on how you use the site. They may also use cookies to promote our newest products and latest offers to you on other websites based on your activity at Hope & House. For example, you may see products that you viewed at Hope & House presented on other websites as you move around the internet. Some of our partners will use your location to provide more relevant messaging. If you wish to switch this feature off continue reading.

3. Analytics Cookies

We use various software tools that allow us to study and improve how customers interact with Hope & House; this is known as website analytics. Some examples of the tools that we use are: Google Analytics, Adobe Analytics and User Replay.

Analytics cookies allow us to understand more about how many visitors we have to the Hope & House website, how many times they visit the site and how many times a user viewed certain webpages within our site. Analytics cookies allow us to gather specific information about the pages that you visit and whether you have visited Hope & House multiple times however we are unable to use them to find out personal details such as your name or address.

How Do I Manage My Cookies?

If you do not want to accept cookies from Hope & House, you can change your browser settings so that cookies are not accepted. If you choose to do this, please note that Hope & House may no longer function as intended.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies.

How Can I Turn My Cookies Off?

All popular browsers (e.g. Chrome, Internet Explorer, Edge and Safari) allow you to amend your cookie settings so that cookies are no longer enabled across all sites that you visit. For information detailing how to disable cookies for the main browsers in the ‘Where to find information about controlling cookies’ section at the Information Commissions website.